Lo-Kart Privacy Policy

Last updated: 5 September 2026. This Privacy Policy explains what personal data the Lo-Kart driver app collects, how we use it, and the choices you have.

Introduction

Lo-Kart (“Lo-Kart”, “we”, “us”, “our”) provides a driver application with a built-in GPS taxi meter that helps drivers calculate a fare from the distance travelled and time taken, so they can charge their passengers. Lo-Kart is used by drivers; it is a tool for the driver’s own trips and fare calculation. This policy applies to the Lo-Kart driver app and this website. By using Lo-Kart you agree to the practices described here.

Data we collect

Account & profile	Your name, mobile number, email address, password, profile photo, and preferred language when you register and use the app.
Driver & vehicle details	Where required, driving licence, vehicle registration and type, and identity documents you upload for verification.
Precise location (GPS)	While a trip is running, we collect your device’s precise GPS location to power the taxi meter — measuring distance travelled and time so the fare can be calculated. See “Location” below.
Trip & fare records	Start/end points, distance, duration, waiting time, the tariff applied, and the calculated fare for each metered trip.
Device & usage	Device model, operating system, app version, language, crash and diagnostic logs, and basic usage events to keep the app working.
Support communications	Messages you send us and the details needed to respond.

About passengers. Lo-Kart is a driver tool. The app does not require your passengers to have an account, and we do not knowingly collect passengers’ personal data through the app. A trip record stores the fare, distance and time — not passenger identity — unless a driver chooses to enter it.

Location — how the meter uses it

Why: the taxi meter needs your precise location to measure the kilometres driven and the trip time, which is how the fare is computed.
When: location is collected while you are running a metered trip in the app. If your device grants background location, the meter can keep measuring accurately when the screen is off or you switch apps during a live trip.
Control: you can grant or revoke location permission at any time in your device settings. Without location permission the meter cannot calculate a distance-based fare.
We do not sell your location data or use it for advertising.

How we use your data

Run the GPS meter and calculate trip fares (distance, time, waiting and the configured tariff).
Create and secure your driver account, and verify documents where required.
Show your trip and earnings history.
Provide customer support and respond to your requests.
Keep the service safe and reliable, prevent fraud and abuse, and fix bugs.
Meet legal, tax and regulatory obligations.

How we share your data

We share data only as needed to run Lo-Kart:

Service providers — cloud hosting, maps and geocoding, SMS/notification and analytics providers that process data on our behalf under contract.
Legal & safety — authorities or third parties where required by law, or to protect the rights and safety of users and the public.
Business transfers — in connection with a merger, acquisition or asset sale, subject to this policy.

We do not sell your personal data.

Data retention

We keep account and trip/fare records for as long as your account is active and as needed for legal, tax and accounting purposes. When you delete your account we remove or anonymise your personal data as described on our Account Deletion page, except records we must retain by law.

Security

We use technical and organisational measures — encryption in transit, access controls and secured infrastructure — to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights & choices

Access, correct or update your profile in the app.
Control location and notification permissions in your device settings.
Request a copy or deletion of your data — see Account Deletion.

Children

Lo-Kart is intended for licensed adult drivers and is not directed at children. We do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new “Last updated” date.

Contact us

Questions about this policy or your data? Reach us at:

Email: support@lokart.app [confirm]
Phone: +91 1800 000 000 [confirm]
Address: [Company legal name & registered address — confirm]