Last updated: 5 September 2026. This page explains how to delete your Lo-Kart driver account and personal data.
You can also request deletion by emailing support@lokart.app [confirm] from the address or with the phone number registered to your account. Please include your registered name and mobile number so we can verify the request. We may ask for additional verification to protect your account.
| Deleted | Your profile (name, mobile number, email, photo), login credentials, uploaded driver/vehicle documents, and location data associated with your account. |
|---|---|
| Deleted or anonymised | Trip and fare records linked to your account are deleted or anonymised so they can no longer be linked to you. |
| Retained | Records we are legally required to keep — for example financial, tax, safety or fraud-prevention records — are retained for the period required by law, then deleted. Aggregated or anonymised data that cannot identify you may be kept. |
Your account is deactivated right away. Personal data is removed from our active systems within 30 days, and from backups within our normal backup rotation. Legally required records are removed at the end of their mandated retention period.
Contact us at support@lokart.app [confirm] or via our Contact page.